Veterans Warm Our Heart Program
Terms & Conditions

NO PURCHASE OR PAYMENT IS NECESSARY TO ENTER OR WIN. PURCHASE OR PAYMENT WILL NOT INCREASE CHANCES OF WINNING.

Heart Heating & Cooling, LLC, doing business as Heart Heating, Cooling, Plumbing & Electric (“Heart”), is conducting a giveaway in which sponsors (“Sponsor”) nominate a Veteran (“Nominee”) to receive heating equipment (the “Program”) in their home. Void outside the Heart service area and where prohibited or restricted by law. Submitting a nomination constitutes Sponsor’s agreement to the Terms and Conditions set forth below and to Heart’s decisions, which are final and binding in all matters related to the Contest.

  1. Sponsorship and Eligibility. Sponsors must be legal residents of the United States who are at least eighteen (18) years of age nominating Nominees who are also legal residents of the United States who are at least eighteen (18) years of age and who meet the criteria for Nominees as follows: This Program is open to legal residents of the United States who are selected for candidacy by Heart, are eighteen (18) years or older at the time of Nomination, are U.S. Veterans as defined by Title 38 of the Code of Federal Regulations (a person who served in the active military, naval, or air service and who was discharged or released under conditions other than dishonorable), and are homeowners living in a residence with an existing central, natural gas heating system (including ductwork) (the “Residence”) within Heart’s serviceable area (“Serviceable Area”). Nominee is required to execute and return Release and Affidavit/Acknowledgement of Eligibility including copy of DD214 or Military ID to confirm their win. Heart will schedule a service visit to identify Scope of Work for each nominee. To determine whether Nominee lives in a Residence within a Serviceable Area, please contact the Heart office to verify location. Employees of Heart, its affiliates, licensees, advertising, and promotional agencies and the immediate family members of each are not eligible.
     

  2. Program Nomination Period/ The Program begins at 8:00 am MST, November 27, 2020, and ends at 5:00 PM MST, December 16, 2020 (the “Contest Period”).
     

  3. Nomination. Odds of winning will depend on the total number of eligible nominations received and the caliber of those nominations and compliance with the judging criteria. The prize will be awarded to winning Sponsor’s Nominee. Sponsors are entering on behalf of their Nominee and not in an individual capacity unless Sponsor is entering on behalf of himself/herself in which case Sponsor will also be considered a Nominee pursuant to these Terms and Conditions. Eligibility shall be determined at the sole and exclusive discretion of Heart. Each Nomination must include a description of why a Nominee is deserving of the Prize. To be considered under the Program, complete the Nomination Form within the Contest Period and submit your responses to Heart. Nominees may be contacted to allow for an inspection of the residence of the Nominee to determine eligibility. Nominations are limited to one Nomination per household. Heart reserves the right to disqualify any Sponsor who, in its sole suspicion, tampers with the Nomination process, intentionally submits more than a single Nomination, violates these Terms and Conditions, or acts in an unsportsmanlike or disruptive manner. In addition, Heart in its sole discretion may reject a Nomination if the Nomination, either in part or in its entirety, is deemed to be obscene, defamatory, inappropriate, or in violation of any third party’s rights. No mechanically reproduced or physical document nominations accepted. Nominations are limited to one Nomination per household. By submitting a Nomination, Sponsor represents that: 1) he/she is the original creator and owner of all rights to the Nomination, 2) that the Nomination is original and does not infringe the intellectual property, privacy or publicity rights or any other rights of any third party, and 3) the Nomination has not previously been published in any medium or entered in any other contest. Sponsors and Nominees may be required to provide additional information and/or complete additional documentation as requested by Heart, and both Sponsor and Nominee must provide such additional information and/or complete additional documentation to verify any aspect of the Nomination and/or verify the eligibility of Sponsor/Nominee to participate in the Program. Failure by either Sponsor or Nominee to respond to Heart’s request for additional information and/or failure to provide Heart with completed documentation, as determined in Heart’s sole discretion, may result in disqualification of the Nomination.
     

  4. Process for Nomination. Visit our website to complete a Nomination form. To be eligible, Nominations must be received within the Contest Period. Sponsors must complete all required information to participate.
     

  5. Selection of Winner. All Nominations will be judged based on a panel of judges selected by Heart who will score qualifying Nominations based on the deservedness of the Nominee to receive the Prize (taking into consideration factors such as need, content, and relevance), along with judges’ determination of conformity to the rules. The panel will select a Winner based on the information included in the nomination form describing why the Nominee should be considered and such other factors as Heart may consider in its sole discretion. Such Nominations may be evaluated in one or more rounds of judging, and each round may include different judges. The Winner will be announced the week of December 21, 2020; however, the exact date of the announcement is subject to change at Heart’s sole discretion. In order to participate in the Program, Winner must complete and return to Heart a completed Affidavit and Acknowledgment accepting Nomination and agreeing to participate in the Program (including but not limited to allowing an inspection to verify eligibility for the Program) in accordance with the Terms and Conditions identified by Heart within the time frame identified by Heart. In the event of a tie at any level of judging, the judges will re-evaluate the Nominations in accordance with the criteria set forth herein until the tie is broken. The tied Nominations will then be submitted for an additional vote by the judges until the tie is broken. The decisions of judges are final and binding in all matters.
     

  6. Selection of Recipients. Winners will be identified by Heart and shall be chosen at Heart’s sole discretion. The Grand Prize Winner will be announced the week of December 19, 2020. Driver’s license with current address or other appropriate photo identification is required to claim a prize. Winner will be required to execute and return Release and Affidavit/Acknowledgement of Eligibility including copy of DD214 or Military Identification, as well as other documentation requested by Heart, and agree to the terms and conditions set forth herein, or the prize will be forfeited. Winner must schedule the install of their prize, if applicable, within 30 days of notification or the prize will be forfeited. Winner will be notified by electronic mail and telephone. Heart will attempt to re-send said email and contact customer up to three (3) times each. If any recipient does not respond to email notification or telephone call within three (3) days of its transmission, or should the email be returned as undeliverable or telephone number no longer in service after three (3) attempts, the prize will be forfeited and an alternate Recipient will be selected.
     

  7. Duties of Participants; Limitation of Liability. By entering, Sponsors and Nominees agree to be bound by these rules and the decisions of Heart which shall be final. Heart and the employees, officers, directors, shareholders, agents, and representatives of Sponsor, its affiliates, subsidiaries, and advertising, promotion and legal advisors are not responsible for and shall not be liable for any liability, damages, losses, or injury resulting in whole or in part, directly or indirectly, from Nominee’s participation in the Program and acceptance of the prize. By entering the Program, Nominee agrees that any and all claims, judgments, and awards shall be limited to actual out-of-pocket costs, excluding attorney’s fees, disbursements or court costs. Nominee hereby waives all rights to claim any punitive, incidental, and consequential damages against Heart.
     

  8. Description of Prizes.  Grand Prize – One Winner: Heart will install one (1) new natural gas heating system and one (1) ultra violet air purifier at the Grand Prize Winner’s Residence. The specific heating equipment will be chosen at Heart’s sole discretion based on the specifications of the recipient’s home, existing unit, and needs. Prize of (1) new natural gas heating equipment which includes installation of new heating equipment and ultra violet in-duct air purifier, digital thermostat, and one year of maintenance in the Heart Family Maintenance Program, but does not include supplemental electrical work, ductwork, code upgrades, remediation services, or any other work outside the scope of installation. Value varies based on equipment installed, but will be as follows: (approximately $10,000 for heating system). If the equipment is valued at less than the approximated value listed here, Heart is not responsible for making up the balance and no additional prize or value will be awarded. Prizes are not redeemable for cash value. ALL TAXES AND OTHER COSTS ASSOCIATED WITH ACCEPTANCE OF THE PRIZE, AND THE REPORTING CONSEQUENCES THEREOF, ARE THE SOLE OBLIGATION OF RECIPIENT. PRIZES ARE AWARDED WITHOUT WARRANTY OF ANY KIND (EXCEPT AS OTHERWISE EXPLICITLY OFFERED IN WRITING BY EQUIPMENT MANUFACTURER AND/OR HEART) WHETHER EXPRESS OR IMPLIED, IN FACT, OR IN LAW, RELATIVE TO THE USE OF ANY PRIZE INCLUDING, WITHOUT LIMITATION, QUALITY, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE. In the event, the Winner or any Nominee declines the award or any terms, conditions and/or restrictions associated with the award, Heart reserves the right to disqualify the Winner and/or Nominee and to present the award to the nominee of the next best Nomination.
     

  9. Permissions. Except where prohibited by law, Nomination constitutes permission to use Sponsor’s and Nominee’s names, hometowns and likenesses for online posting, and/or any advertising and publicity without additional compensation. Sponsors, Nominees, and Winner must comply with all instructions in the prize notification and must sign and return an Affidavit of Eligibility, Liability Release and Publicity Release (where permitted by law) within the time frame identified by Heart; otherwise an alternate winner and/or award recipient may be selected (from the next best eligible Nomination). Recipients may also be required to sign and return a release of liability, declaration of eligibility and, where lawful, a publicity consent agreement, as conditions of receiving a prize. Failure to comply with the aforementioned conditions shall be grounds for forfeiture of a prize.
     

  10. Privacy. Heart agrees and acknowledge that personal data submitted with an Nomination, including name, mailing address, phone number, and email address may be collected, processed, stored and otherwise used by Heart and its parents and affiliates for the purposes of conducting and administering the Promotion. All personal information that is collected is subject to Heart’s Privacy Policy, located at www.ServiceByHeart.us/privacy. Individuals submitting personal information in connection with the Promotion have the right to request access, review, rectification or deletion of any personal data held by Heart in connection with the Promotion by writing to Heart at the following address: ATTN: MARKETING DEPARTMENT, 2875 W Oxford Unit 7, Englewood, CO 80110. To the maximum extent permitted by law, Sponsor and Nominee shall indemnify and agree to keep indemnified Heart at all times from and against any liability, claims, demands, losses, damages, costs and expenses resulting from any act, default or omission of the Sponsor and/or a breach of any warranty set forth herein. To the maximum extent permitted by law, Sponsor agrees to defend, indemnify and hold harmless Heart from and against any and all claims, actions, suits or proceedings, as well as any and all losses, liabilities, damages, costs and expenses (including reasonable attorneys’ fees) arising out of or accruing from: (i) any material uploaded or otherwise provided by Sponsor that infringes any copyright, trademark, trade secret, trade dress, patent or other intellectual property right of any person or defames any person or violates their rights of publicity or privacy; (ii) any misrepresentation made by Sponsor in connection with the Promotion; (iii) any non-compliance by Sponsor or Nominee with these Rules; (iv) claims brought by persons or entities other than the parties to these Rules arising from or related to Sponsor’s and Nominee’s involvement with the Promotion; (v) acceptance, possession, misuse or use of any prize or participation in any Promotion-related activity or participation in the Promotion; (vi) any malfunction or other problem in relation to the Nomination and participation in the Promotion by Sponsor and Nominee; (vii) any error in the collection, processing, or retention of Nomination or voting information in relation to the Nomination and participation in the Promotion by Sponsor or Nominee and in the voting process by consumers; or (viii) any typographical or other error in the printing, offering or announcement of any prize or winners in relation to the Nomination and participation in the Promotion by Sponsor or Nominee.
     

  11. COLORADO CONSUMER DISCLOSURE: NO PURCHASE OR PAYMENT IS NECESSARY TO ENTER OR WIN. PURCHASE OR PAYMENT WILL NOT INCREASE CHANCES OF WINNING.
     

    1. Retail Value of Prize: Varies based on equipment installed, but will be as follows: approximately $8000 for heating unit and $2000 for ultra violet air purifying unit.

    2. Heart Heating & Cooling LLC. Contact information: Heart Heating, Cooling, Plumbing & Electric, 2875 W Oxford Unit 7, Englewood, Co 80110.

    3. Deadline for Submission: 5:00 PM MST on December 16, 2020.

    4. Restrictions on Receipt of Prize: For complete restrictions and limitations on eligibility, please refer to the sections above. Restrictions on receipt of a prize are as follows: winner must complete and return to Sponsor a completed Affidavit and Acknowledgment accepting Nomination and agreeing to participate in the Program (including but not limited to allowing an inspection to verify eligibility for the Program) in accordance with the Terms and Conditions identified by Heart within the time frame identified by Heart. Driver’s license with current address or other appropriate photographic identification is required to claim a prize. Nominee is required to execute and return Release and Affidavit/Acknowledgement of Eligibility including copy of DD214 or Military Identification to confirm their accept prize. Heart will schedule a service visit to identify Scope of Work for each nominee. The Winner will be required to execute and return a release and affidavit, as well as other documentation requested by Heart, and agree to the terms and conditions set forth herein, or the prize will be forfeited. Winner must schedule the install of their prize, if applicable, within 30 days of notification or the prize will be forfeited. Winner will be notified by electronic mail and telephone. Heart will attempt to re-send said email and contact customer up to three (3) times each. If any recipient does not respond to email notification or telephone call within three (3) days of its transmission, or should the email be returned as undeliverable or telephone number no longer in service after three (3) attempts, the prize will be forfeited and an alternate Recipient will be selected.

    5. Odds: Odds of winning will depend on the total number of eligible Nominations received and the caliber of those Nominations and compliance with the judging criteria.
       

Inquiries or Questions. Any inquiries or questions regarding this contest, including any request for the names of the recipients, may be sent by USPS mail to Heart Heating & Cooling, LLC ATTN: MARKEING DEPARTMENT, 2875 W Oxford Unit 7, Englewood, Co 80110.